Receptionist Certificate program

The federal government’s National Occupational Classification profiles were used in the development of these vocation-specific training programs that are intended to prepare individuals for direct entry into the workforce. Through our partnerships with employers, these programs are often combined with work placements to give participants a competitive advantage.

This 15-week program is targeted to individuals who wish to secure employment as a Receptionist or General Office Clerk in a variety of employment settings including a business, administrative office, non-profit organization, government office, etc.

Computer Skills Training

  • MS Windows
  • MS Word
  • MS Excel
  • MS Outlook
  • MS Internet Explorer
  • Keyboarding

Customer Service Training Programs

  • Communicating Effectively
  • Managing Conflict
  • Teamwork Skills
  • Exceeding Customer Expectations
  • Essential Telephone Skills
  • Coping with Stress

Office Equipment

  • Fax Machine
  • Printer
  • Photocopier
  • Scanner
  • Calculator
  • Meridian Telephone System
Program Length:
15 weeks in class
(20 hours per week)
Program Cost:
$5,625.00 + tax